The guest’s stay does not include any additional personal expenses like telephone charges, meals not in the packaged price / plan, hotel services the guest uses, such as, laundry / room service / tips. The hotel will charge the guest directly for the extra consumptions on check-out. It is mandatory that the guests present photo identification which are valid, on check-in.

The identification proofs which are accepted are Driving License / Voters Card / Passport. The guest may not be allowed to check-in without valid ID. The respective hotels reserves the right of admission. The hotels may deny accommodation to guests if they are found to be posing as a 'couple' and if proof of identification is not presented on check-in.

Most of the hotels usually charge a mandatory meal surcharge on festive periods (Christmas / New Year's Eve / Independence Day etc. These additional charges, including the mandatory meal surcharges, have to be cleared directly at the hotel.As per the Government service tax is levied on hotel room charges and this tax should be settled directly at the hotel.

Intimation/ request for cancellation is to be addressed to us, along with original voucher. Thou will In case request for cancellation of reservation is received before 7 clear days or more in advance before the scheduled date of check-in, 70% of advance will be refunded. If the request for cancellation of reservation is received between 4 to 6 days, 40% of the advance taken will be refunded. No refund will be given, if the cancellation intimation is received less than 4 days before the date of arrival.

In case request for partial cancellation i.e. reduction of number of rooms or period of stay is received from the guest before 7 clear days or more in advance from the scheduled date of arrival, 70% of the advance received on account of room(s)/ period of stay only for which the request has been received from the guests will be refunded. Similarly, if request is received between 4 to 6 days before, 40% of the advance received shall be refunded. No refund shall be given if the cancellation intimation is received less than 4 days before the date of arrival. In case of premature departure, no refund policy will apply.

Next Holidays reserves the right to change these conditions without any prior notice. In the case of an eventuality / computer error, if a reservation is removed from the systems or any other mishap happens at the Hotel, Next Holidays shall try its best to accommodate the guest in an equivalent level of room in the same hotel or the nearest one available in the same level room & the same amount.

These rules have been formulated by Next Holidays and apply to most of the hotels. In case, cancellation policies differ at hotels, upon cancellation Next Holidays will charge 5% as agency charge, upon the normal cancellation policy of that specific hotel / resort. By accepting this Hotel Exchange Order it is understood that the guest has read the Terms & Conditions and agrees to these Each & every hotel has their own respective cancellation policies and the guest will be charged as per the same

Cancelation request has to be conveyed to the Customer Support No’s of Next Holidays - +91- 9971662277/ 9971502277. Followed by an e-mail to bookings@nextholidaysindia.com.

Cancellation requests have to be made through email or via telephone to the customer support at Next Holidays . Next Holidays shall not be held liable to entertain any cancellation requests made directly to the hotel without intimating Next Holidays. If the guest does not show up at the hotel, it will be considered as a “No Show” and 100% amount will be forfeited.